Boiler breakdown and repair
Describe the symptoms, error code, boiler make and whether you still have heating or hot water.
From a boiler that has stopped working to a planned service or appliance installation, Sortd helps you turn the problem into a clear job brief for relevant London professionals.
These are live gas & heating job types on Sortd. Your brief can be edited before it reaches professionals.
Describe the symptoms, error code, boiler make and whether you still have heating or hot water.
Share the existing system, property type and what you want to replace so the scope starts in the right place.
Include the boiler make, model if known, service history and a few suitable appointment windows.
Explain whether the appliance and connection point are already present, with photos where useful.
A suspected gas leak is an emergency: leave the area and contact the National Gas Emergency Service before arranging follow-up work.
Useful detail reduces back-and-forth and makes it easier to judge timing, access and the likely scope.
Add the make, model and age if you can find them. A photo of the controls or error code often saves an extra question.
Say whether you have heating, hot water, both or neither, and when the issue began.
Mention parking, stairs, cupboard access and any times when the property or plant room is available.
Tell Jack what happened, where the job is and when you need it. He shapes the details into an editable brief.
Relevant local professionals can review the scope, timing and offered rate before accepting or proposing a change.
Confirm the professional, rate, minimum and service fee, then keep messages, completion and payment together.
For gas work, check that the professional is Gas Safe registered for the appliance and type of work involved. You can verify an engineer on the official Gas Safe Register before work starts.
Check an engineer on Gas Safe RegisterClear expectations make a stronger first brief and a smoother booking.
Yes. State what has failed, whether anyone vulnerable is affected and the earliest access time. Availability still depends on a suitable professional choosing the job.
Treat it as an emergency rather than waiting for an online booking. Leave the affected area and follow the National Gas Emergency Service guidance first.
You review the proposed rate, minimum booking and Sortd service fee before confirming a professional.
Describe your gas & heating job in your own words. Review the brief before it goes live.